Client spotlight - Sonya Trezevant
"It became clear about 18 months ago
that our need for strategic research was growing
increasingly important. While we were utilizing
a firm that capably handled the fielding of
our customer satisfaction surveys, they were
limited in their ability to provide high level
analysis of the data.
After researching and interviewing a number
of candidates, SRA clearly demonstrated that
their capabilities fit hand in glove with the
strategic objectives of our extensive customer
survey program. The depth and quality of the
analysis we now receive is not only outstanding,
it is directly incorporated into our operational
processes, product development, and marketing
initiatives. Our association with SRA has evolved
into a true partnership, and their work on
our behalf reaches not only the highest levels
of our company, but our parent company as well."
Sonya Trezevant
Director of Marketing
PharMerica
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