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Llwyd Ecclestone, III Chairman/CEO Ecclestone Signature Homes prides itself on being a superior-quality custom homebuilder. Therefore, we demand the same level of integrity and quality from our suppliers. When we decided to implement a customer satisfaction program, SRA Research Group clearly demonstrated the level of expertise, knowledge and ability we were looking for. Not only did SRA devise a professional, custom research program that met our needs, but we also benefited from their knowledge of the industry and their expertise in customer satisfaction research. SRA's responsiveness and timeliness in reporting has allowed us to take immediate action so that our customers receive the attention they deserve. We are committed to continually improve in all areas of the home building process based on feedback we receive from homebuyers. SRA has made our customer satisfaction program highly successful and our partnership with SRA has indeed been profitable.
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Ecclestone
Signature Homes